Rund ums Fenster is an Austrian-based online retailer specializing in custom-made window, door, and shading solutions. Operated by ProfiVision GmbH, the platform combines over a decade of industry experience with a user-friendly digital interface that caters to homeowners, DIY enthusiasts, and small contractors alike. With a focus on configurability, quality craftsmanship, and streamlined logistics, Rund ums Fenster has positioned itself as a trusted provider in the Austrian and German markets.
A Digital Platform Built on Experience
Founded in 2014, Rund ums Fenster leverages the real-world installation expertise of its parent company, ProfiVision GmbH, which began offering services in Vienna as early as 2011. The website was developed as a response to rising demand for easy, customizable ordering solutions in the home improvement sector. Instead of relying on standardized sizes and impersonal catalogs, customers can design each product according to precise needs—directly from their own devices.
The company’s hybrid approach is one of its key strengths: digital configuration tools are paired with high-quality products and physical pickup options, giving customers the flexibility to manage their projects on their own terms. This makes Rund ums Fenster an attractive choice for both tech-savvy homeowners and traditional clients seeking professional reliability.
Product Categories and Customization
One of the most notable features of Rund ums Fenster is the sheer variety and adaptability of its product offerings. The platform categorizes its products into key areas, all of which are fully customizable using the site’s built-in configurator tool. These include:
Insect Protection Systems: From simple frame screens to retractable rollos and electric models, customers can build out insect protection that fits their windows and doors perfectly. Options for frame depth, mesh type, and mounting method are all customizable. Some models even offer drill-free installation—ideal for rented properties or modern facades.
Windows and Doors: The site offers PVC and aluminum windows and doors from recognized European manufacturers. Customers can select not only size and shape, but also color, glass type, insulation level, and hardware. All entries are made through a step-by-step configurator that prevents mistakes and displays real-time pricing.
Sills and Shading: Interior and exterior window sills, roller shutters, blinds, pleated shades, and textile sun protection can all be configured according to personal taste and building standards. Many items come in multiple RAL color options and can be previewed within the visual configurator interface.
Installation and Accessories: For those who want to handle the installation themselves, Rund ums Fenster offers comprehensive guides, how-to videos, checklists, and mounting accessories. At the same time, customers who prefer to outsource installation can arrange for professional service, depending on location and order volume.
Customer Interface and Configurator Tools
The configurator is the true heart of Rund ums Fenster. It allows customers to visually build their products in real-time, adjusting colors, dimensions, mounting styles, and functional details. Unlike traditional webshops that rely on dropdown menus or spec sheets, Rund ums Fenster gives users a realistic preview of how their selection will look and fit—both inside and outside the window frame.
Additionally, a 24/7 online assistant supports customers through the decision-making process. While it’s not a full-fledged live chat, it provides automated suggestions and FAQ support that can help users navigate installation types, delivery options, and configurator inputs without needing to contact customer service directly.
Delivery, Pickup, and Installation
Orders can be shipped directly to the customer, with shipping times depending on the type of product. Standard accessories may arrive within 3–10 business days, while custom-made items like insect screens and windows may require 10–20 business days. In Austria, most deliveries are free of charge unless items are oversized or especially heavy.
Customers also have the option to pick up their orders at designated collection points throughout Austria and parts of Germany. This is particularly convenient for bulk buyers, contractors, or individuals located near one of the company’s logistical hubs.
While Rund ums Fenster does not have a walk-in showroom or office accessible to the public, it maintains a responsive support line and email contact system to handle inquiries, returns, and follow-ups.
Customer Feedback and Reputation
The brand has received high marks across several independent review platforms. Customers consistently praise the company’s configurator, fast delivery times, and high-quality materials. On Trusted Shops, Rund ums Fenster maintains a strong average rating, with most reviewers noting positive experiences during both ordering and installation.
Common points of praise include:
Easy-to-use configurator with clear instructions
Accurate and well-packaged deliveries
Responsive customer support that resolves issues quickly
High product quality and durable construction
There are occasional critiques, typically related to delivery delays or minor fulfillment issues (e.g., missing installation screws). However, Rund ums Fenster appears to respond promptly and professionally in such cases, offering replacements or corrections without excessive red tape.
Strengths and Opportunities
What They Do Well:
Configurability: Nearly every product can be tailored to the customer’s specifications, reducing the need for cutting or retrofitting.
Customer Interface: The combination of a visual configurator and online assistant makes the site particularly user-friendly.
Transparent Pricing: Prices are shown in real time as products are customized, with clear information on VAT, discounts, and shipping costs.
Flexibility: Both DIY users and those seeking professional installation can find suitable solutions.
Where They Could Improve:
Delivery Tracking: More precise or real-time delivery tracking could reduce customer anxiety during the fulfillment process.
Component Checks: A more thorough review process before dispatch could prevent missing installation hardware.
Language Options: While the site caters well to German-speaking audiences, expanding language support could attract more international clients.
Final Verdict
Rund ums Fenster offers a forward-thinking e-commerce experience rooted in old-school craftsmanship and precision. With a strong emphasis on customization, customer empowerment, and logistical flexibility, the platform meets a growing demand for made-to-measure solutions in home improvement. Whether you’re replacing a few window screens or renovating an entire facade, Rund ums Fenster delivers professional quality with digital convenience.
For those seeking reliable, customizable, and stylish options for windows, doors, and accessories, the online shop for custom window solutions remains one of the most comprehensive and trustworthy options in the German-speaking market.